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A weekly business related podcast hosted by Nick Bramley CEO of IMPACTUS Group. Whilst Nick himself is an engaging Host, the Impact Sessions Podcast comes to life through the quality of the guests Nick is able to attract. Interviews with interesting, engaging and expert guests from all sorts of fields and sectors sharing their real world experiences on everything from; Sales Marketing Leadership Culture People Wellness & Well-Being Strategy Innovation Inspiration Customer Focus Communications PR Entrepreneurship Manufacturing Excellence Branding There is something for everyone and a new episode is released every Tuesday. Why not subscribe to automatically get your ”fix” and maybe a 5* review would be appropriate too? Thanks for your support for The Impact Sessions Podcast
Episodes
Tuesday Jan 19, 2021
Tuesday Jan 19, 2021
A First for The Impact Sessions Podcast - a Returning Guest......
On this episode, the excellent Marianne Smith, Managing Director of Doo Marketing and one of the UK's leading Practitioners around the whole Customer Journey & Customer Experience returns to share some of her successes from a challenging 2020 for many.
Marianne was actually the very first guest on Episode 1 in October 2019, but she is in such top form, at the top of her game that we simply had to have her back. She is now more relevant than ever in the on-going pandemic.
She shares why putting the customer at the heart of your marketing and sales focus will create opportunities and build both a new customer funnel as well as a band of loyal, repeating customers who become strong advocates for your business and brand, whatever the challenges around you.
Marianne also shares a Case Study or two about the impact of her work and why every business needs to think customer first, not just lip service, but actual actions!
A cracking and valuable listen or watch from a superb, engaging guest. Enjoy.
Contact Details
Marianne Smith Managing Director, Doo Marketing
Tel - +44 (0) 7414 821546
Email - mariannesmith@doomarketing.co.uk
Web - www.doomarketing.co.uk
LinkedIn - https://www.linkedin.com/in/doomarketing/
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